Terms & Conditions
Ordering & Payment
The price remains constant for most items, but additional charges may apply for instant delivery or single-item orders. Taxes are inclusive in all cases.Shipping & Delivery:
Orders are typically delivered within 4 to 5 days. In exceptional cases, it may take up to 7 days due to unforeseen issues.Returns & Refunds:
- To request a refund, customers must email thelaybel.in@gmail.com
- Refund requests will be investigated, and if valid, refunds will be processed within a week.
- Replacement products require customers to cover delivery charges.
Delivery Address:
Customers must provide a clear and accurate delivery address. Incorrect addresses may result in order holdsShipping Time Notifications:
We currently have no specific delivery time frame. If changes occur, customers will be informed via email or text.User Information & Privacy:
Dogowala only uses customer email and phone numbers for updates. All other details are erased after delivery.Let’s Connect
Have questions or just want to say hello? Your feedback is valuable to us!Where quality meets affordability, and where every pet is family.