1. Overview:

Dogowala, the provider of pet accessories, is committed to safeguarding the privacy of our customers. This privacy policy outlines how we collect, use, and protect the personal information provided by our users.

2. Information Collection:

We collect and retain only essential information such as email addresses and phone numbers. This information is used solely for updating users on new offers and order statuses. All other details are promptly deleted after delivery confirmation.

3. Purpose of Data Collection:

The data collected is utilized for communication regarding new offers and order updates. We do not engage in any other use of personal information without the user’s explicit consent.

4. Data Usage:

The collected data is exclusively used for the purposes stated above. We do not share user information with any third parties, except for our trusted delivery partner, Shiprocket.

5. User Consent:

Users provide explicit consent for the use of their data. They have the option to opt out of data collection practices.

6. Data Security:

We prioritize the security of user data. Only email addresses and phone numbers are retained, and all other details are deleted post-delivery. Our security measures ensure protection against unauthorized access.

7. Cookies and Tracking:

We do not use cookies or similar tracking technologies on our website.

8. Third-Party Services:

We use Shiprocket as our third-party delivery service. Their data practices are separate from ours, and users are encouraged to review their privacy policy.

9. Children’s Privacy:

Our services are not directed towards children under a certain age. We do not knowingly collect information from children.

10. Data Retention:

User data is retained until the delivery is confirmed. After confirmation, all non-essential details are promptly deleted.

11. User Rights:

Users have the right to access, correct, or delete their data. Requests can be submitted through our contact details provided below.

12. Policy Changes:

Users will be notified of any changes to this privacy policy via email. It is advisable to review the policy periodically.

13. Contact Information:

For privacy concerns or inquiries, users can contact us through our phone number: 8791540224 or email: contact@dogowala.dogowala.in.